If you have visited el Pollo loco recently, this brand would love to hear from you about your experience with them. You can share your experiences through your smartphone by just giving EPLfeedback.
El Pollo loco has designed their feedback which is powered by market forces. The brand has included several questions regarding el Pollo loco’s environment, employees’ behavior, food taste, and many more. The customer needs to tick to score according to his experience. Your loyalty and sincerity will help el Pollo loco enhance the quality of food and service.
Why El Pollo Loco Survey is Necessary?
| Survey name | El Pollo loco survey |
| Country | The United States and Mexico |
| Languages | Spanish and English |
| Survey URL | https://elpolloloco.survey.marketforce.com/ |
| Rewards | $1 off on the next purchase. |
| Receipt validity period | Only for 3 days |
El Pollo loco created this survey to analyze its employees’ service quality through customers’ help. EPL has divided the complete EPLfeedback survey into several parts, like how do employees behave in the store? How do employees react to questions asked by customers? And many more things, on the other hand, sprouts asks for quality feedback on its product, like whether the chicken is fresh and clean or not? Is chicken extra grilled and many more things?
El Pollo loco also asks for any suggestions to improve their services. It responds to every question equally. El Pollo loco doesn’t ignore any feedback response. The customer must be loyal to the response because it is related to his health too. El Pollo loco can find loopholes in its services by customers only.
Eligibility Criteria to Join El Pollo Loco Customer Survey
Customer needs to follow the rules before applying for EPLfeedback
- You must have the latest receipt within 3 days of purchase.
- Age must be 18+ at the time of filling out feedback.
- You must know either English or Spanish.
- Must be a resident of the US.
- You must not be an active employee or in relation to an EPL employee.
What Do you Require to Enter El Pollo Loco Feedback Survey?
To fill the El Pollo loco feedback, you need to fulfill the following requirements:
- You must have a good internet connection while filling out the EPL feedback survey.
- You must have a device that can properly connect you to the internet, like Smartphone, PC, or laptop.
- To get eligible for EPLfeedback survey, you must have the El Pollo Loco survey ID on receipt.
What Questions you Can Expect in Pollo Loco Guest Satisfaction Survey?
You will encounter the following questions while filling out the El Pollo Loco guest satisfaction survey.
- Your visit date.
- Your visit timing.
- Your type of order.
- Check the number; otherwise, skip.
- Cashier name or skip
- Is it your first visit?
- In the past 30 days, how frequently have you visited EPL?
- In the past 30 days, how frequently have you visited a competitive restaurant that offers a similar experience to El Pollo loco?
- Overall satisfaction score.
- How satisfied were you with the value you received for your money?
- In comparison with others, how satisfied were you with the price competitiveness of your purchase?
- How satisfied were you with your service experience?
- Multiple questions about the friendliness of staff, speed to receive your order and being thanked for your visit.
- Time to deliver your order.
- How much were you satisfied with the quality of the food?
- Multiple questions about the quality of food.
- How satisfied were you with EPL’s appearance?
- How satisfied were you with the overall cleanliness of the restaurant?
- What did you order?
- Write something about your experience.
- Your age and ethnicity.
- Annual income.
- Your hometown is a distance from the EPL restaurant.
How to Take Part in EPL Survey? Complete Participation Steps
El Pollo loco has created a simple way to join a feedback survey. They included a few details to be entered to start the study. During check out, you have given your bill, which would have many details like Your order expenditure, date and time. In the middle of the bill, you will see restaurant number (required) and survey ID (required)
To start the El Pollo Loco customer survey, you need to follow the steps given below
- Enter the link https://elpolloloco.survey.marketforce.com/ in any search engine like Google, Yahoo, or anything. Then you will be directed to a new webpage that will ask you to choose a language, either English or Spanish. Then click according to your comfort.
- Then you will be directed to a new webpage where you have to fill in two details (a) Restaurant number and (b) Survey ID, then click on “Take the survey.”
- Then, a welcome greetings note will be presented to thank you for taking the time to participate in the www ELPolloloco com survey. Then click on “Begin Survey.”
- You will counter with your first question related to your experience. Fill out the form accordingly. Then click the “Next” button and follow step 4 again and again.
- In the end, el Pollo loco will provide a code and advise you to write and bring it again on your next visit to enjoy El Pollo Loco rewards.
EPL Feedback @ www ELPolloloco com Rewards
El Pollo loco loves its customers. Therefore, the brand has arranged a unique reward for all the customers who have completed the EPLfeedback survey. El Pollo loco would have given you a code at the end of the feedback survey. This code is a validation code that is needed along with the El Pollo Loco promo code on your last bill.
www elpolloloco com rewards are already mentioned in the bill. The reward is $1 off on your next purchase. If you wish to get more rewards then call 1-877-375-4968. You would have an El Pollo Loco coupon code on your bill, but it will be valid only if you have a Survey validation code.
About El Pollo Loco Restaurant
El Pollo loco is the name of two independent restaurant chains specializing in Mexican-style grilled chicken. It broadly serves two territories one is the United States and the other is Mexico. El Pollo loco (Mexico) was founded on January 6, 1974, in Guasave, Sinaloa, Mexico. It was founded by Juan Francisco Ochoa and operated over 50 locations till 2017. Its headquarters are in San Pedro Garza Garcia, Nuevo Leon, Mexico.
El Pollo loco ( United States) was founded in 1974 in the same place. Its founder is Juan Francisco Ochoa. Its headquarters are located in Costa Mesa, California. It serves in more than 480 locations within the United States. Its CEO is Larry Roberts.
| Name | El Pollo Loco |
| Industry | Restaurant |
| Type | Public |
| Founded on | 1974 |
| Founder | Juan Francisco Ochoa |
| Number of locations | 50+ in Mexico and 480+ in the United States |
| Headquarters | Costa Mesa California, United States and San Pedro Garza Garcia, Nuevo Leon, Mexico. |
| Products | Grilled chicken and other Mexican food. |
| Website | www.elpolloloco.com |
El Pollo Loco Restaurant Contact Details
- Phone number: (877)375-4968 or (337)456-3425
- Headquarters Address: Costa Mesa, California, United States
- Mailing address: 1941 Harbor Blvd, Costa Mesa, CA 92627
- El Pollo Loco hours: 10:00 AM to 10:00 PM
- Support hours: 9:00 AM to 10:00 PM.
Social Media Links
- Twitter: https://www.twitter.com/ElPolloLoco
- YouTube: https://www.youtube.com/user/OfficialElPolloLoco
- Facebook: https://www.facebook.com/ElPolloLoco
- Instagram: https://www.instagram.com/ElPolloLoco
El Pollo Loco Near Me Locator
You can go through the link https://www.elpolloloco.com/locations/ and then find your location on the map or enter your desired city name, address, or zip code to find the nearest El Pollo loco.
FAQs
How to redeem el Pollo loco rewards?
At the end of the feedback survey, EPL provides a El Pollo Loco survey code that can be redeemed at a nearby El Pollo Loco restaurant.
What time does Pollo loco close?
El Pollo loco closes at 10:00 PM.
Do you get el Pollo loco rewards when you order on the website?
On online orders, you will El Pollo Loco discount points that convert into rewards.
Do I get rewards for gift card purchases el pollo loco?
Yes, you will be awarded one coupon code for each $50 gift card purchase.
Can I use el Pollo loco rewards with an online order
No, Loco Rewards are promotional and have no cash value.
How to read a poll loco coupon.
Bar code on your El Pollo Loco coupons will be scanned at a nearby EL Pollo Loco restaurant.
What time does el Pollo loco open.
El pollo loco opens at 10:00 AM.
Where is the nearest el pollo loco.
You can find it through https://www.elpolloloco.com/locations/.
Who owns el pollo loco
It is owned by Ochoa’s family.
What color is an el pollo loco gift card
It is dark orange with a light orange flame-like pattern.
Where are el pollo loco gift cards available
You can buy it either online or at any EPL restaurant.
Why is www.eplfeedback.com not working?
If the survey website www.EPLfeedback is not working then, either you have written it wrong, or maybe there is a server down.
Where is el Pollo loco feedback survey code
You can find the EPL Survey code on your receipt below your expenditure.
Why is it called el pollo loco
It is Spanish for “The crazy chicken.”
How to check El Pollo Loco gift card balance?
To check your El Pollo Loco gift card balance, go to https://www.elpolloloco.com/gift-cards/balance.html.
Conclusion
El Pollo loco is very caring for its customers. Every single response from the customer is crucial for the brand. It thinks about the solution if any of its customers feel a bad experience. El Pollo loco designed its survey to keep the customer engaged during the complete feedback process. Therefore, it has included minimal points as questions in feedback. In case of any trouble, customers can also call to help center for a solution, or you can visit www.eplfeedback.com.