Five Guys Customer feedback survey is a way established by Five Guys Enterprises to retain its customers and their loyalty and trust in the restaurant chain. They want to know from their customers how satisfied they are with the restaurant’s services and food quality. With www.fiveguys.com/survey, they want to hear from their users about their recent visits to any of their restaurant’s locations. So even if you did not like something, you could still tell them about it by leaving negative feedback, and they will surely consider it to improve themselves further.
For helping them out in growing their business chain by implementing improvements that their customers are not liking, you will be rewarded a chance to enter a sweepstake to be one of the ten $50 gift cards lucky winners. You can redeem these gift vouchers on your next visit to any of their offline stores.
What are the Objectives of Five Guys Customer Satisfaction Survey?
| Survey Name | Five Guys Customer Satisfaction Survey |
| Country | U.S.A. |
| Languages | English or Spanish |
| Survey URL | https://fiveguys.survey.marketforce.com/ or www.fiveguys.com/survey |
| Rewards | Ten $50 gift Cards |
| Receipt Validity Period | 30 days from the purchase |
The basic objective of Five Guys Enterprises behind this customer survey is to know about their customer’s level of satisfaction with their services and food products. They love to hear about how well their staff members are treating their customers and how well satisfied the customer leaves the store. They are collecting this information to deal with negative remarks from the customers and changing these to confirm their revisits. Through www.fiveguys.com/survey, they know about each outlet, their functioning and which outlets need a makeover in terms of staff and hygiene, etc.
Customers, in return, stand a chance to win fantastic gift vouchers by Five Guys worth $50 that can be redeemed at their next purchases. They can not be transferred to any other person or can not be converted into direct money or cash. There are a total of 10 winners selected on a lucky draw basis.
Terms and Conditions of Five Guys Customer Survey
- Prizes can not be converted to direct money or cash.
- Entries will not be accepted on behalf of third parties.
- Purchase does not increase your chances of winning in the sweepstakes.
- Participants should be a minimum of 18 years or above age to take www.fiveguys.com/survey.
- No purchase or completion of five guys/survey is important to enter the sweepstakes.
- Purchase is not necessary to participate if you are not participating through online modes.
- He/she should be a legal and legit resident of the United States of America.
- Only eligible participants will be considered for the sweepstakes prize.
- One person per household is allowed to participate in the survey each month.
- There are a total of 10 winners each month.
- Winners shall claim the prize within the next 90 days of the announcement.
Prerequisites of Five Guys Feedback
- There should be proper network connectivity.
- You should have a smart device like a mobile phone, desktop, or laptop to access the survey.
- Proficiency in understanding English or Spanish is compulsory.
- A survey invite code is required to participate through online modes.
- A valid email address is required to access www.fiveguys.com/survey.
Common Questions Asked in Five Guys Guest Satisfaction Survey
The questions in the Five Guys guest satisfaction survey are in rating format. You have to select the best option that suits you, following your experience. You have to be honest and as genuine as possible. You can even say not applicable if that question has a statement you have not noticed during your visit. Do not skip any question even if it does not imply to you. Here is a list of a few such questions.
- What size of fries did you order?
- What time of the day was this visit to the Five Guys?
- How did you learn about Five Guys? Mark all that implies.
- Which of the following best describes you as a customer of Five Guys?
- Including yourself, how many people were at the party on this visit to Five Guys?
- How much was spent in total during this visit to the five guys?
- How would you rate your overall satisfaction with this visit to the five guys
- How satisfied were you with the menu items of this store?
- Did you purchase a beverage during this visit to five guys
- Overall, how satisfied were you with the service provided by the crew members working at this Five Guys store?
How to Take Five Guys Online Survey?
- To participate in the Five Guys online survey, you first need to visit their official survey website, i.e.,https://fiveguys.survey.marketforce.com/ or www.fiveguys.com/survey.
- You can change the language of the Survey to Spanish by selecting ‘Espanol’. The default language is English.
- After getting comfortable with the language, you must enter the required details in the respective fields, like store number, date of visit, and transaction number. You need to enter the 15-digit survey code printed on the receipt from your recent purchase.
- Once you have entered all the details, press ‘Start’ to begin your survey.
- Now the survey questionnaire will appear on your screen. It will ask you several questions in different categories one by one. You can even skip them if they don’t apply to your experience.
- Once you have answered all their questions and are satisfied with them, press ‘Submit’.
- To enter the sweepstakes, now enter your details like name, postal address, contact details, etc. If you win, you will be informed through this contact information, so enter the correct details.
- Press ‘Submit’ again. Voila, you’ve entered into the sweepstakes and completed the feedback.
Five Guys Rewards
Five Guys value their customer’s thoughts and time consumed to fill out www.fiveguys.com/survey; hence, in exchange for this, they award them a chance to win amazing Five Guys gift cards. There are ten $50 gift cards where each participant can win only one gift card. They can win these gift cards on a monthly basis, i.e., each participant can participate only once per month. These prizes are not transferable to any other person and should be claimed within the time limit, i.e., 90 days from the announcement of the winners.
Winners are selected randomly, and making a purchase does not increase your chances of winning. Prizes will be sent to your address directly if you are one of the lucky winners. Besides getting a chance to enter the sweepstakes and winning Five Guys coupons worth $50, you can also get a chance to directly share your opinions and comments with the company, where they are considered for future improvements and updates.
Five Guys Survey Sweepstakes
You can enter the Five Guys survey sweepstakes by filling out www.fiveguys.com/survey. Filling out Five Guys feedback form can make you eligible to stand a chance to win the sweepstakes worth $50 Five Guys gift cards. Sweepstakes winners are announced at the end of each month. There are a total of 10 prizes, each prize worth $50. One participant can win a single award at a time. You have to claim Five Guys rewards within 90 days. If you win, then you will be informed via email or post. Only eligible participants will be considered winners.
Apart fromwww.fiveguys.com/survey, you can participate in the sweepstakes through Mail-In Entry. To participate through the mail post, you must write details like your name, complete address, email address, contact number, etc., on a 3″ x 5″ postcard. Then, post it to the official mailing address, i.e., Five Guys Customer Satisfaction Survey Sweepstakes, 17-7000 McLeod Road, Unit 135, Niagara Falls, ON L2G 7K3.
About Five Guys Enterprises
Five guys Enterprises is an American fast-food restaurant chain spreading its roots rapidly in the industry. They have been standing since the 1980s and are one of the most trusted food companies for hamburgers and Fries among Americans. They are famous for their food’s taste and aroma, which attracts customers and food lovers from across the states. It was founded in 1986 by Jerry Murrell, who continues to serve as the company’s CEO. It was established in Arlington Country, Virginia, U.S.A.
They have opened about 1000 stores in different American states till 2021, with more than 5000 staff members in all of their stores. They offer food like hamburgers, french fries, and fresh salads. They are also conducting surveys to deal with the up-gradation and reinvention.
| Name | Five guys Enterprises |
| Industry | Retail |
| Type | Fast Food Restaurant chain |
| Founded in | 1986 |
| Founder | Jerry Murrell |
| Number of locations | 1000 store locations |
| Headquarters | Lorton, Virginia, Part of Fairfax Country, U.S.A. |
| Products | Hamburgers, French fries, and fresh salads |
| Website | https://www.fiveguys.com/ |
Five Guys Company Contact Details
- Phone Number: 866-345-4897 or 1-800-621-6044
- Headquarters Address: Lorton, Virginia, Part of Fairfax Country, U.S.A.
- Mailing Address: Five Guys Customer Satisfaction Survey Sweepstakes, 17-7000 McLeod Road, Unit 135, Niagara Falls, ON L2G 7K3
- Five Guys Hours: 8 am to 9 pm
- Support Hours: 24 x 7 hours for emailing and 8 am to 12 am for live assistance
Social Media Links
- Instagram – https://www.instagram.com/fiveguys/
- Facebook – https://www.facebook.com/fiveguys/
- Youtube – https://www.youtube.com/channel/UCnPsCURqHlcoRt-Vr7nEaEg
- Linkedin – https://www.linkedin.com/company/five-guys-enterprises
- Twitter – https://twitter.com/FiveGuys
Five Guys Near Me locator
You can find your nearest store location by visiting the ‘find a store’ section on their official website. You need to provide your exact current location, and they will give you Burlington’s nearest store location along with its directions and map. Its web link is https://restaurants.fiveguys.com/. They also provide the store’s contact information to make you reach them at ease.
Frequently Asked Questions
Who is the CEO of the Five Guys?
Jerry Murrell is the current CEO of Five Guys.
Where can I check my Gift Card balance?
You can check the Five Guys Gift card balance at their official website gift card section.
How can I submit negative feedback to the Five guys?
You can submit your feedback to five guys on their official survey website.
What will I get if I fill out the Five Guys Customer survey?
You will get a chance to enter a sweepstake where you can win prizes worth $50.
At what Five guys’ stores close?
Five Guys stores close at 9 pm.
What time do the Five Guys open?
Five Guys stores open at 8 am.
Where can I find the nearest Five Guys?
You can find the nearest Five Guys store at https://restaurants.fiveguys.com/.
Final Words
Share your experience at the Five Guys Restaurants and stand a chance to win one of the ten $50 gift cards by Five Guys that can be redeemed at your next purchase. You just need to keep the receipt from your recent visit within the last 30 days to enter the survey. In addition, you can directly get to connect with the company by sharing your views and suggestions about their services and quality food. They collect this information to make your future visits even more comfortable and delightful.